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Do you have a Data Matrix decoding demo application for WinCe 5.0?

Yes, 2DTG offers Demo application for WinCe 5.0 with Data Matrix decoding library (Standard Edition, Version 11.04). The size of the image in this demo library is limited to 1280 pixels.

Faq Category:
Mobile Platform

We are migrating an old project from Windows XP to WIN 7. We have used Data Matrix Decoding SDK and HASP dongle key in that project. Will this dongle driver be compatible with WIN 7?

For migration of dongles on hand from Windows XP to WIN 7:

The HASP HL PRO Keys are compatible with Windows 7, in general. However, driver update is required. Runtime & Drivers download link is here.

Faq Category:
Dongle Keys

Can your Decoding libraries to decode barcodes both from a file and from a data stream, so we do not need to save camera images to files?

Yes, it's one of the decoding options.

Our SDKs are designed to process 2D arrays, which have to be passed into decoding procedure as parameter. No matter what is the source - the application must prepare array and call decoding function.

Faq Category:
Data Matrix SDK

We tried both your Online Decoder and C++ Demo of the Data Matrix Decoding library (Enterprise Edition). We found that your Online Decoder recognized our input but the SDK did not. Are we missing something?

The ISO 16022 Standard requires so called Quiet Zone around the Data Matrix symbol. The width of this zone shall not be less than 2 Matrix module (cell) size.

In Online Decoder we “artificially” reconstruct Quiet Zone around the submitted symbol (about 20 pixels wide at each side) to ensure compliance with the ISO Standard. That is why our decoder was able to decode submitted symbols, which actually have no Quiet Zone around themselves.

Faq Category:
Data Matrix SDK

It says on your website that your products work with C#. Could you please provide some sample code showing how your DataMatrix Decoding SDK works with C#?

Under Windows OS we offer DLL interface, which allows user friendly integration of IcEveryCode™ decoding/encoding libraries into applications written in such languages, as Ñ++, C# under .Net Framework, etc.

Download C# sample code for integrating Data Matrix SDK.

Please note, that it does not contain the decode library.

Faq Category:
Data Matrix SDK

Do you offer Technical Support options once we exceed our first year support for 2DTGs libraries?

Yes, we offer two options.

Option 1:        Pay per incident plus per man hour.

Option 2:        Annual Maintenance and Support Contract.

Faq Category:
General

Is it possible to switch from 32bit to 64bit OS with the same dongle key?

Yes, an upgrade of the library can be purchased and you need to install the 64bit drivers for the dongle key. Please contact Customer service for pricing and placing an order.

Faq Category:
Dongle Keys

Can I upgrade my HASP HL PRO dongle keys I already have on hand with your newer library and without sending them back?

Yes, 2DTG can prepare a new license for your key and send you a new file to setup the dongle license. Please notify Customer Service of the upgrade and they will be happy to assist you with the process.

Faq Category:
Dongle Keys

When upgrading from our libraries older than January 1, 2012 will I be required to re-compile our software/code with the new library?

We have changed the structure of the DLL for Data Matrix libraries only, so you will need to recompile your code if you have been using icDMatrix-ST or icDMatrix-PRO decoding products. No recompiling required for other libraries.

Faq Category:
General

Can I request to be billed based on a Purchase Order?

2DTG will bill under Purchase Orders once your company is registered as a an existing OEM customer or has been verified via a valid Dun and Bradstreet number. If this is the first purchase and company can not be verified through the existing business mechanisms we require any order to be paid in full prior to delivery.

Faq Category:
General
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