Skip to Content

It seems that HASP Dongle Key prevents using your library in the Debug mode. But without debugging I can not check if my application works correctly with your library. What can be done about that?

The reason for the issue is because of the Dongle Key protecting the library. In order for us to allow debugging with the key would jeapordize the security of the software.

We suggest the following:

Faq Category:
Dongle Keys

We have a customer deploying via Citrix/Remote Desktop and they are running into issues. Is this blocked in your library?

Running library over the network requires network license. We do not sell it through the WEB-site’s e-store because this license normally includes the number of allowed users in the network, though the unlimited network license might be also available.

Network licensing is only supported when running the protected library over the network; this will not work with the application running locally and vice versa.

Faq Category:
License Activation

I've tried your Windows CE Kit for Data Matrix. But when I try to load an image, the following warning comes out: “Image to large”. What is the maximum image size allowed?

The maximum allowed image size is 680x680 pixels (this is library restriction). In application it might be restricted even further.

The only reason for having this restriction is a processing power of the device. Even for this relatively small image it might take up to 300 ms (depending upon device, of course). If decoding time is not an issue for you, we can increase the size and recompile the library, as you wish.

Faq Category:
Mobile Platform

Do you have a Data Matrix decoding demo application for WinCe 5.0?

Yes, 2DTG offers Demo application for WinCe 5.0 with Data Matrix decoding library (Standard Edition, Version 11.04). The size of the image in this demo library is limited to 1280 pixels.

Faq Category:
Mobile Platform

We are migrating an old project from Windows XP to WIN 7. We have used Data Matrix Decoding SDK and HASP dongle key in that project. Will this dongle driver be compatible with WIN 7?

For migration of dongles on hand from Windows XP to WIN 7:

The HASP HL PRO Keys are compatible with Windows 7, in general. However, driver update is required. Runtime & Drivers download link is here.

Faq Category:
Dongle Keys

Can your Decoding libraries to decode barcodes both from a file and from a data stream, so we do not need to save camera images to files?

Yes, it's one of the decoding options.

Our SDKs are designed to process 2D arrays, which have to be passed into decoding procedure as parameter. No matter what is the source - the application must prepare array and call decoding function.

Faq Category:
Data Matrix SDK

We tried both your Online Decoder and C++ Demo of the Data Matrix Decoding library (Enterprise Edition). We found that your Online Decoder recognized our input but the SDK did not. Are we missing something?

The ISO 16022 Standard requires so called Quiet Zone around the Data Matrix symbol. The width of this zone shall not be less than 2 Matrix module (cell) size.

In Online Decoder we “artificially” reconstruct Quiet Zone around the submitted symbol (about 20 pixels wide at each side) to ensure compliance with the ISO Standard. That is why our decoder was able to decode submitted symbols, which actually have no Quiet Zone around themselves.

Faq Category:
Data Matrix SDK

It says on your website that your products work with C#. Could you please provide some sample code showing how your DataMatrix Decoding SDK works with C#?

Under Windows OS we offer DLL interface, which allows user friendly integration of IcEveryCode™ decoding/encoding libraries into applications written in such languages, as Ñ++, C# under .Net Framework, etc.

Download C# sample code for integrating Data Matrix SDK.

Please note, that it does not contain the decode library.

Faq Category:
Data Matrix SDK

Do you offer Technical Support options once we exceed our first year support for 2DTGs libraries?

Yes, we offer two options.

Option 1:        Pay per incident plus per man hour.

Option 2:        Annual Maintenance and Support Contract.

Faq Category:
General

Is it possible to switch from 32bit to 64bit OS with the same dongle key?

Yes, an upgrade of the library can be purchased and you need to install the 64bit drivers for the dongle key. Please contact Customer service for pricing and placing an order.

Faq Category:
Dongle Keys
Syndicate content